Shipping policy
Thank you for shopping with Backyard Ritual. We are committed to providing a smooth and reliable shipping expirience for every customer.
Oder Processing Time
Orders are typically processed within 1-3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated shipping times vary on the product and destination:
Standard shipping: 5-10 days
large or specialty items: 7-15 days
Please note that shipping times are estimates and may occasionally be affected by carrier delays, weather conditions, or high order volume.
Tracking Information
Tracking information will be emailed to you once your order has been shipped. Please allow up to 48 hours for tracking updates to appear.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 5days of delivery.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Backyard Ritual is not responsible for orders shipped to incorrectly entered addresses. If you notice and error in your shipping address, please contact us immediately after placing your order.